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Avaya 6002-1 Exam Syllabus Topics:

SectionObjectives
Communication Manager Administration- Core Administration Tasks
  • 1. Stations and extensions setup
  • 2. Trunk and signaling management
Installation and Configuration- Communication Manager and CM Messaging Installation
  • 1. Initial system configuration
  • 2. Server and platform deployment
CM Messaging Management- Messaging Features Configuration
  • 1. Integration with Communication Manager
  • 2. Voice messaging setup
Integration and Protocols- System Integration
  • 1. External system interoperation
  • 2. SIP and H.323 integration
Maintenance and Troubleshooting- Diagnostics and Support
  • 1. System monitoring and SAT tools
  • 2. Fault isolation and resolution

Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:

Question 1

To ensure the communication manager messaging application is working, what are three tests that can be performed? (Choose three)

A. Leave message on a covered call and verify that the message waiting indicator (MWI) lamp on the receiving extension is lit.
B. Call the messaging hunt group from any of the stations to ensure it is answering.
C. Log into communication manager messaging to verify CDOM is running.
D. Call one of the two stations that you set as subscriber to the messaging server, and let the call go to coverage
E. Call the station and after the call is answered leave a message.


Question 2

Which three statements about CM_Duplex CM 6.0 are true?

A. S8730 with DAL 2 card does not support server duplication in CM 6.0.
B. Server duplication is configured via "Failover" option on CDROMs web interface
C. Software duplication is available, but hardware duplication is not available.
D. The S8510 server is not used for duplication
E. The CM duplex template supports CMM


Question 3

A customer has a communication Manager R6.0 system with IP phones and some older TDM phone, and says there is no dial tone for all of the IP phones. All of the hardware has been verified to be working properly.
Which two steps can be taken to identify the cause of problem? (Choose two)]

A. Set a static IP address on a laptop and see if the server can be pined
B. Verify that the TN2602 Media resources circuit pack has the correct IP settings.
C. Verify that the processor Ethernet mode is enabled in the Server.
D. Set a static IP address on a laptop and see if the TN2602 Media Resource circuit pack can be pinged.


Question 4

An administrator has just installed a 9620 IP Phones on an existing system. The command change IP network-map is use to administer the phone into to network region 100. All other phones are in network region 1. Like all other 9620 phones on this system, this one successfully gets IP address information fro, the one DHCP server. However, the new phone fails to register with CM.
Which two statements describe the cause of the problem? (Choose two)

A. Network region 100 is not configured to communicate with other network regins
B. There are no Medpros or H.248 Media Gateways administered in network region 100
C. On the IP interface form, some one recently set the field "Allow H.323 registration" to 'n'
D. Neither PROCR nor CLANs were administered in network region 100


Question 5

Which statement describes how the licensed mailboxes are enabled on a communication manager messaging application 6.0?

A. Mailboxes are enabled in the communication manager 6.0 license file.
B. Mailboxes are enabled by default.
C. Mailboxes are enabled by a separate license that needs to be generated anddeployed.
D. Mailboxes are enabled in the system Parameter features form.


Solutions:

Question 1
Answer: A,B,D
Question 2
Answer: A,C,D
Question 3
Answer: B,D
Question 4
Answer: A,D
Question 5
Answer: C

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