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Avaya 78202T Exam Syllabus Topics:

Avaya IP Office™ Platform Support Online Test Sample Questions:

1. The supervisor of the support hunt group needs to review the call recordings made for this group, but currently only has access to recorded calls for the supervisor's own account.
To allow reviewing of the support hunt group recordings, what needs to be done?

A) Using the Manager application, edit the User by enabling "Replay All Recordings" and add the support group to the "Replay Recordings For" list on the Voice Recording tab.
B) Using the Manager application, edit the support group by enabling "Replay All Recordings" and adding the user to the "Replay Recordings For" list on the Voice Recording tab.
C) Using the Manager application, edit the Support group by adding the user to the "Replay Recordings" list on the Members tab.
D) Using the Manager application, edit the User by enabling "Replay All Recordings" and adding the support group to the "Replay Recordings For" list on the User Portal tab.

2. A customer requires a Hunt Group to be created for their main incoming number. The Hunt Group should have four members and use longest wait logic. The user's extension should ring for 10 seconds before trying the next available person.
Which timer should be configured with a value of 10 seconds to achieve this requirement?

A) No answer time for the User
B) No answer time for the Hunt group
C) The Hunt Group overflow timer
D) Fall-back timer

3. What is the mechanism used to send alarm notifications to an IP Office support engineer?

A) Simple Mail Transfer Protocol (SMTP)
B) Trivial File Transfer Protocol (TFTP)
C) Session Status Application (SSA)
D) Simple Network Management Protocol (SNMP)

4. What are the two essential requirements when planning for a Small Community Network (SCN)? (Choose two.)

A) PRI trunks
B) Advanced Edition
C) H.323
D) VCM channels
E) IP Routes

5. A customer has a requirement to restrict users from dialing international numbers.
What is the most efficient way to enforce this policy?

A) Associate a restricted dialing right with each user's profile.
B) Assign a short code to each external line to block international calls.
C) Apply a short code to each individual user's dial plan.
D) Configure a system-wide short code to block international calls.

Solutions: