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Avaya 74970X Exam Syllabus Topics:

Avaya Oceana® Solution Support Sample Questions:

1. Given the following CSC attribute string:
[ {"providerId": "uk-oceanaX-cm", "aesIP": "10.147.88.X", "cmName": "CM7"} ] What is the significance of CM7 in the CSC communication manager list?

A) It should match the Communication Manager IP address.
B) It should match the Communication Manage FQDN.
C) It should match the Switch Connection Name in the AES server.
D) It should match the Communication Manager host name.

2. During troubleshooting of Avaya Control Manager (ACM), it was found that ACM is not synchronized fully with the Communication Manager, and you are advised to run the Avaya Synchronizer tool.
Which statement about the Avaya Synchronizer tool is true?

A) Choose Import Mode: Sync (run every time for synchronization)
B) Choose Import Mode: Initial (only for Initial synchronization)
C) Choose Import Mode: Initial (run every time for synchronization)
D) Choose Import Mode: (renew for renewing synchronization)

3. A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Agent Controller (UAC).
Which log will show more relevant logs for UAC?

A) /var/log/Avaya/dcm/pu/UnlfiedAgentController/ua-bpm-pu.log
B) /var/log/Avaya/servlces/ContactCentefService/ContactCenterService.log
C) /var/log/Avaya/services/UCAStoreService/UCAStoteServlce.log
D) /var/log/Avaya/dcm/pu/CSCService/CSCService.log

4. To take a backup of the Intersystem cache database, which application file must run from the Install directory of Omni channel Windows Multimedia Server?

A) \Avaya\Oceana\Oceana\Backup And Restore\OmnichannelBackup.exe
B) \Avaya\Oceana\Oceana\Backup And Restore\Backup and Restore.exe
C) \Avaya\Oceana\Oceana\Backup And Restore\CacheDatabaseBkp.exe
D) \Avaya\Oceana\Oceana\Backup And Restore\Backup.exe

5. If not using Security Assertion Markup Language (SAML) authentication in the deployed solution which statement regarding the Avaya Oceana Agent/Supervisor Login is correct?

A) Avaya Oceana Workspaces requires LDAP Authentication while logging in.
B) Avaya Oceana Workspaces does not require UAC authorization while logging in.
C) Avaya Oceana Workspaces does not require LDAP Authentication while logging in.
D) Avaya Oceana Workspaces relies on CM for authentication and authorization.

Solutions: