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CII Insurance Legal and Regulatory (IF1) Sample Questions:

1. The Principles for Business slate that all customers should be treated

A) fairly.
B) to a minimum standard.
C) with due respect.
D) equally.

2. From April 2019. a small company with nine employees is in dispute with its insurer and wishes to refer the matter to the Financial Ombudsman Service (FOS). The FOS is only permitted lo deal with the dispute if the insured's turnover does NOT exceed

A) £6,000,000
B) £1,000,000
C) £3,500,000
D) £6,500,000

3. A claim has arisen which is fully covered under insurer A's policy and insurer B's policy. Insurer A's policy has a sum insured of £30,000 and insurer B's policy has a sum insured of £50,000. What proportion of the claim is insurer B liable for if the principle of contribution applies on a rateable proportion by sum insured basis?

A) Five eighths.
B) Three fifths.
C) Two fifths.
D) Three eighths.

4. The main purpose of the fair treatment of customers initiative is to

A) build consumer confidence in the financial services industry.
B) apply fixed times for responding to claims and complaints.
C) ensure all firms have a similar service standard.
D) make firms more competitive.

5. To whom, if anyone, can an agent normally delegate the responsibility imposed on net under an agency agreement?

A) The agent cannot delegate her responsibility.
B) To suitably qualified individuals only.
C) To suitably experienced individuals only.
D) To anyone able to fulfil the duties.

Solutions: