Exam Name: EXIN IT Service Management Foundation based on ISO/IEC 20000:2018
Certification Provider: EXIN
Corresponding Certification: Exin Certification
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EXIN ITSM18F Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Operation of the Service Management System | - Service Management Processes
|
| Topic 2: Introduction to IT Service Management | - Fundamentals of IT Service Management
|
| Topic 3: Service Management System (SMS) | - Service Management System Requirements
|
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