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Facebook 600-101 Exam Syllabus Topics:

Facebook Certified Community Manager Sample Questions:

1. A community for social media experts wants to encourage engagement and growth. To do this, they want to offer more unique opportunities to meet and connect online.
They would like to produce regular sessions where influencers share their expertise.
What can the community manager do to meet this goal?

A) Host live video Q&A sessions in the group where the influencers host the session
B) Host a Q&A on Instagram Stories where members can submit questions to influencers
C) Post content customized by the influencers into the group and boost the posts
D) Share exclusive access to the influencers Page and content for members

2. A business consultant offers a free Facebook group to support potential clients. He aims to create consistent daily engagement.
Which two strategies could the consultant use to achieve his goal? (Choose 2)

A) Enlist a scheduling tool to create daily topical posts to encourage conversation.
B) Comment on every post that members make in the group.
C) Create a group rule that requires daily engagement to remain in the group.
D) Highlight top commenters in a special weekly post.
E) Look at engagement insights to compare the daily number of posts.

3. A well-regarded celebrity community member violates a group rule that does not allow posts that contain political discussion. Post approval is turned on in this group.
This is the first time that this community member has submitted a post and the first time that the community member has violated the guiding principles.
What are two courses of action the community manager can take in this situation to maintain the group's culture? (Choose 2)

A) Approve the post with a warning to the celebrity
B) Treat the celebrity according to the policy of the group
C) Decline the post with feedback to educate the celebrity on the group policy
D) Adjust the rules to allow political content and generate more group engagement
E) Approve the post and close commenting to prevent political discussion

4. A regional chapter of a nonprofit organization is under threat of closure from its national committee. The community manager has been invited to a meeting to provide evidence of the value that the local chapter brings to members in its geographic area and to discuss the proposed plans.
Which two actions should the community manager take to prepare for the meeting? (Choose 2)

A) Invite the community to submit their success stories so they can be shared with the national committee
B) Monitor sentiment across digital channels within the organization's area of focus
C) Send a message to each of the community members requesting their opinions of the proposed closure
D) Initiate a petition against the proposed closure and ask community members to circulate it widely

5. After several years of rapid growth, a highly engaged group loses its original community manager. When someone new assumes the role, they discover many posts violate community guidelines and require moderation. This new community manager therefore wants to establish a strong presence and clarify the group rules.
Which option is the most efficient method to re-establish communicate community guidelines?

A) Tag members in a post when they violate the community guidelines
B) Share the community guidelines in an announcement post
C) Remove members who have previously violated the community guidelines
D) Comment on posts with links to the community guidelines

Solutions: