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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. An organization wants to be able to understand the internal state of its digital services from the data they emit, including logs, metrics, and traces, so that unexpected behaviour can be investigated without deploying new code.
Which characteristic is being developed?

A) Observability
B) Interoperability
C) Portability
D) Modularity

2. Which concept focuses on a collaborative exchange of competencies for the mutual benefit of the organizations involved?

A) Design thinking
B) Toyota Kata
C) Service-dominant logic
D) Complexity thinking

3. An organization wants to increase its revenue by reducing the delay between the uploading of reference data for new products and the ability to place sales orders.
Which activity would MOST contribute to achieving this?

A) DevSecOps
B) A/B testing
C) Continuous integration / continuous deployment (CI/CD)
D) Chaos engineering

4. An organization sells products which have rapidly-changing features and functionality. The organization has always taken a traditional approach to development and deployment, aiming to deliver products with full functionality after extensive requirements analysis. The organization's sales and revenues have recently decreased.
Which technique would be MOST BENEFICIAL for the organization to adopt?

A) A/B testing
B) Minimum viable products
C) Cost of delay
D) Return on Investment (ROI)

5. A newly-formed site reliability engineering (SRE) team is focused on increasing the resilience of IT systems. The team is investigating tooling options that can be used to diagnose issues and automate operational responses.
Which practice would BEST help this team?

A) Software development and management
B) Monitoring and event management
C) Service continuity management
D) Infrastructure and platform management

Solutions: