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SAP C-C4C30-1711 Exam Syllabus Topics:

SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711 Sample Questions:

1. You enable e-mail integration with SAP C4C service request management- Which types of customers are supported by the e-mail channels? There are 2 correct answers to this question.

A) Accounts
B) Partners
C) Competitors
D) Individual customers

2. For which of the following business requirements would you use the personalization feature? There are 2 correct answers to this question.

A) A service manager wants to arrange his ticket queue with assigned to as the first column.
B) An administrator wants to change a standard field label to a new value.
C) A sales representative wants to modify the screen layout.
D) A sales manager wants different screen layouts assigned to two different business roles.

3. You need to enable offline pricing for an SAP Hybris Cloud for customer system. What do you need to replicate? Please choose the correct answer.

A) Sales area specific pricing procedure
B) Territory specific customer pricing conditions
C) Sales area specific customer price conditions
D) Sales area specific customer price lists

4. Which data is synchronized bi-directionally between SAP Hybris Cloud for Customer and SAP CRM on premise? There are 2 correct answers to this question.

A) Opportunities
B) Product master data
C) Account Master Data
D) Territory Management data

5. What activities do you perform in the Administrator work center to enable a new social media channel? There are 3 correct answers to this question.

A) Create and schedule a social media import run.
B) Set up access to your social media account.
C) Select the social media channel service level.
D) Define the ticket priority with the social media channel provider.
E) Select the channel type.

Solutions: