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SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. What are the three components of sustainability?

A) Equality, justice, ethics
B) Resources, infrastructure, production
C) Social, economic, environmental
D) Local, regional, international

2. One day the HR manager is informed that a department of labor representative is at the reception desk looking to talk to her. What should she do?

A) Ask the representative to come back later so she has time to collect files and find out if thereis any potential legal exposure.
B) Ask the representative to have a seat in her of the while she calls the company's attorney.
C) Inform the representative that she is happy to meet with him, but he would first need toschedule an appointment.
D) Talk to the representative and provide the information the department of labor isrequesting.

3. The CHRO wants to make sure the HR team is prepared to fully support the change initiative. What steps can she take to prepare her team?

A) Enroll HR employees in a refresher seminar on employee communications.
B) Delegate one initiative-related responsibility to each member on the team.
C) Ask her team to review job descriptions in preparation for necessary revisions and updates.
D) Identify how the individual HR employees will be affected by the changes.

4. In collaboration with facility leaders, the HR team launches the next series of unconscious bias trainings with a reduced requirement for the virtual session attendance but with added elements of in-person, unconscious bias team reflections and activities.
Which of the following business outcomes would be most effective to track immediately following these changes that could suggest the actual impact of the new training design?

A) Performance management scores
B) Employee retention rates
C) Net facility income
D) Employee engagement rates

5. To find further cost savings, the VP of HR wants to eliminate the benefits and perquisites that employees rarely use. The company has not been tracking usage dat a. How should she go about determining which ones are underutilized?

A) Review stay and exit interviews to determine which benefits are most frequently andinfrequently mentioned.
B) Conduct a company-wide employee survey.
C) Conduct interviews with individual employees.
D) Review statistical data on what company benefits employees generally use and do not use.

Solutions: