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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

Question 1

A Nonprofit Cloud consultant has been informed that the Donor Gift Summary data is out of date. What is the first step the consultant should take to identify the root cause?

A. Navigate to Monitor Workflow Services and identify the failures in the Data Processing Engine definition that calculates the data.
B. Ensure that the record-triggered flow that updates the Donor Gift Summary is active.
C. Ensure that the logged in user has the appropriate field-level security on the Donor Gift Summary object.

Question 2

A nonprofit organization serves many families in their programs and want to track each family as a household. The organization serves diverse types of families, including blended families and split families, where some of the children divide their time between multiple households. How should the organization track these different family types?

A. Create an Account for each family and Contacts for each family member. Create Party Role Relationship records between the family members.
B. Create a Person Account for each family member. Create Contact Contact Relationship records between the family members.
C. Create a Person Account for each family member. Use the New Group flow to simplify the necessary record creation.

Question 3

A nonprofit organization wants to enable staff to track detailed notes of conversations with clients. Some of the notes will be associated to multiple individuals. Which Nonprofit Cloud object should the consultant configure?

A. Outreach Summaries
B. Interaction Summaries
C. Action Plans

Question 4

A nonprofit organization wants Major Gift Officers to use a standardized set of tasks when soliciting a large donation. The Major Gift officers must be able to add tasks as needed. Which Nonprofit Cloud feature should the organization use?

A. Actionable Segmentation
B. Action Plans
C. Actionable Relationship Center (ARC)

Question 5

A nonprofit organization provides funding to partners that work directly with the community to provide one- on-one nutritional counseling. The organization wants to make a dynamic, multi-section application that applicants can fill out on their Experience Cloud site to request funding. The organization plans to use the Form Overview and Form Review components included in the Grantmaking Experience Cloud template.
What should the organization do?

A. Create a grantmaking application form on the Individual Application object by using Dynamic Assessments and Discovery Framework.
B. Create a grantmaking application form on the Individual Application object by using Form Framework.
C. Create a Field Set and use Dynamic Forms on the Individual Application object to create sections for information.

Solutions: