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Salesforce Certified Slack Consultant Sample Questions:

1. You are a Slack consultant working with an Enterprise Grid plan client. Their grid org has four Workspaces:
Social, Finance, Marketing and Operations.
How many Org Primary Owners can their Enterprise Grid have?

A) They can define how many they need.
B) Four
C) One
D) Five

2. You are designing a learning plan for your client. You are trying to determine the best way to provide enablement for their twenty Workspace Admins who are spread evenly across North America, China and Australia. The statement of work (SOW) only specifies one Admin Essentials training.
What recommendation can you make to provide admin training materials within the scope of the project?

A) Revise the SOW to include Admin Essentials sessions for each time zone.
B) Create a tailored series of videos geared towards Workspace Admins.
C) Suggest all Workspace Admins direct their questions to 24/7 support.
D) Offload Admin Essentials training to the client's IT team.

3. You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?

A) Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.
B) Speak to the client's technical architect and encourage them to turn on app approval across the organization.
C) Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.
D) Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.

4. Your client firmly believes that a great onboarding experience sets employees up for success. The client wants to start the process with a warm welcome in Slack where new employees can share fun and important information with their new coworkers.
What is an ideal and automated onboarding experience in Slack for new employees?

A) New employees are prompted by their managers to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.
B) New employees receive a private welcome bot message congratulating them on joining the team at BestHR with some important information to get started.
C) New employees receive a message from their manager asking for the new employee to post an introduction to a company-wide #welcome channel.
D) New employees receive a welcome bot message and are prompted to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.

5. What are three actions a client should take when preparing for a grid migration?

A) Disconnect Slack Connect channels.
B) Address duplicate usernames.
C) Ensure user emails match SSO.
D) Remove all apps from migrating workspaces.
E) Remove all guests from migrating workspaces.
F) Accept the migration invitation.

Solutions: