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Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. Which of the following capabilities is NOT available as part of the Avaya Contact Center Select offer?

A) Supervisor actions
B) Report creation
C) Web communications
D) Live monitoring
E) Inbound email processing

2. You are discussing Avaya IXTM Workforce Engagement Select with the decisionmaker at a prospective customer. The customer mentions that they are primarily interested in recording incoming and outgoing calls.
Which package would be most applicable to their needs?

A) Workforce Management
B) Quality Management Edition
C) Desktop Trigger
D) Recorder Edition
E) Standard Edition

3. Which of the following hardware platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Server or Select Edition? (Select four.)

A) IP500 V2
B) Cloud computing platform
C) Hyper-V
D) Linux Server
E) VMware

4. Which of the following features support a claim that Avaya IP Office TM makes it easier to record calls, manage and report upon such recordings? (Select two.)

A) Avaya Call Reporting
B) Web RTC High Availability
C) Media Manager
D) Simplified Web Self-Administration
E) Cloud Operations Manager

Solutions: