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Avaya Aura® Core Components Support Certified Sample Questions:

1. The client has finished deploying Avaya Aura Communication Manager (CM) and has signed a service contract with Avaya for technical support.
What should the system administrator do in CM to allow Avaya services to log in and support the platform?

A) Run EASGManage -enableEASG command
B) Enable remote access in CM SAT
C) Run EASGManage -disableEASG command
D) Run EASGTurnOn command
E) Contact Avaya services and request login credentials

2. Which statements describe the 8D Troubleshooting Methodology? (Choose three.)

A) It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, prevention for the future.
B) It is eight steps that ensure a faster time to resolution.
C) It is eight steps that are only applicable to hardware issues.
D) It is eight steps that used to guarantee systems are operational after an implementation.
E) It is eight steps that guarantee a logical way to isolate an issue.
F) It is eight steps that define how to escalate third-party integration issues.

3. In Avaya Aura Communication Manager (CM), what are the three valid formats of the list trace command?
(Choose three.)

A) List trace ssm
B) List trace tac 701
C) List trace ras ip-address 135.60.232.213
D) List trace next
E) List trace previous
F) List trace 1031711

4. An IP (AST) user 1011111 and H.323 user 1011711 share a common Communication Manager (Evolution) server. Given the following actions:
CM will negotiate the codec for the H.323 endpoint based on CM configuration.
Session Manager verifies SIP user 1011111 in the registry and authenticates it. After authenticating the SIP user, Session Manager checks the SIP user's profile for sequence applications and routes the request to Communication Manager.
Communication Manager performs feature processing and terminates the call to the H.323 endpoint. If SIP user 1011111 calls H.323 user 1011711, in which order will these actions take place?

A) 4, 2, 1, 3
B) 3, 4, 2, 1
C) 2, 4, 1, 3
D) 4, 2, 3, 1
E) 4, 3, 2, 1

5. Which Linux command allows you to view the installed certificates on Avaya Aura Communication Manager (CM)?

A) show certs
B) tlscertmanage
C) viewcerts
D) displaycertificates
E) start certmanager -f

Solutions: